US & Canada:1-800-494-8586 or for Supplies: 1-800-437-7170

Quality, Reliable Home Care Systems

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Our Staff

Just Another Thing that Makes The Kirby Company Different

Our staff is one-of-a-kind. Headquartered in Cleveland, Ohio, every member of our company is focused on only one thing … producing the best home care system possible for the Kirby vacuum consumer. We take pride in our product and are proud that it is made in America.

Working for Kirby is such a wonderful experience, it’s no surprise that many of our employees have been with us for decades. We have people throughout our company that have been here 10, 20, 30 and even 40+ years. In addition to these experienced workers, we continuously recruit new, rising talent to add to our knowledgeable team. These dedicated “quality experts” include not only the employees that make the Kirby system by hand, but the various other personnel needed to make a successful company run smoothly and efficiently.

The Kirby Company is comprised of dedicated individuals in:

  • Accounting
  • Product Engineering
  • Manufacturing
  • Human Resources
  • Information Technology
  • Marketing
  • Consumer Relations
  • Distribution

We want shopping for a vacuum cleaner to be a personal experience for you, which is why Kirby systems are only sold through personalized sales calls. Although the independent Distributors that demonstrate and sell the product are not employees of The Kirby Company, we make every effort to ensure that they represent our product in a professional, caring manner.

Please feel free to contact our Consumer Relations team directly with questions or concerns at 1-800-494-8586 between the hours of 8 a.m. – 5 p.m. (EST), Monday – Friday.

Inquiries may also be directed to:

Halle Sminchak
Director of Consumer and Public Relations and Business Compliance
[email protected]

Want to learn more about The Kirby Company world headquarters team?

See Where All Our Vacuums Are Made

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