Customer Relations

How Can We Help You?

Our Customer Relations Specialists are available to answer any and all of your questions about our Kirby vacuums and other related products, as well as provide information on distributorships.

Use the information below to get in touch with our Customer Relations Representatives:

Contact Us By Phone

United States and Canada: 1-800-494-8586
Between the hours of 8 a.m. – 5 p.m. (EST)
Monday – Friday

Contact Us for Parts, Supplies or Technical Assistance in the US or Canada:
1-800-437-7170

United Kingdom: 0800-328-1247
Europe: 00-800-5472-9272
South Africa: 0800-203-222
Russia: +81080054729272
Australia: 1-800-781-556

Contact Us By Email

Complete the online Form to Submit Your Comments or Questions

Contact Us By Fax

United States and Canada: 216-529-6146

Contact Us By Mail

Customer Relations Department
The Kirby Company
1920 West 114th Street
Cleveland, OH 44102