Middleburg Heights, OH

The Kirby Company has always employed talented people who take pride in their work accomplishments.These dedicated individuals include not only the Kirby employees that craft Kirby home cleaning systems by hand, but also the personnel that has made our successful company run smoothly and efficiently for more than 100 years in all of the functions such as Marketing, Engineering, Operations, Accounting,Compliance and Human Resources. Yes, Kirby still makes products like they used to…only better! And we are looking for talented individuals to join our Kirby of Northeast Ohio team to maintain that tradition.

Position Goals

1. Secure appointments with prospective customers and track accordingly

2. Provide weekly RO I(return on investment) tracking of all digital media campaigns and make optimization recommendations

Essential Functions

· Secure customer appointments from digital leads and referrals to schedule follow-up appointments for sales

· Respond to current and prospective customers in a timely fashion with prompt, efficient, and accurate answers

· Track all calls and appointments according to campaign requirements

· Implement CRM program to maximize digital conversions and improve results

· measure, and adjust digital media campaigns

· Collaborate with marketing, sales associates and general manager to grow business revenue

· Promote brand awareness for a global, 100+ year old brand

· Office administrative tasks, as assigned

Required Skills &Experience

· Associates degree or working towards bachelor’s degree

· Strong communication skills

· Microsoft Office &Google documents experience

· Customer Service or Appointment Scheduling experience

· Flexibility

Preferred Skills &Experience

· Retail sales and Digital media experience

Physical Demands &Working Conditions

· Primarily office setting

· Ability to communicate with customers digitally, over the phone, and potentially face-to-face

Job Type

Part-time, 20 – 29 hours/week , Monday – Thursday from 3:00 pm – 8 pm and Saturday mornings

Go to all jobs