International Cancelation Policies - The Kirby Company

International Cancelation Policies

Albania – 14 days from taking possession of the goods

Angola – 7 days after delivery or contract date, whichever is later

Argentina – 10 days after delivery or contract date, whichever is later

Armenia – 14 days after taking possession of goods

Australia – 10 business days of signing the contract

Austria – 14 days after taking possession of goods

Azerbaijan – 14 days after taking possession of goods

Bahrain – specific period not legally mandated

Belgium – 14 days after taking possession of goods

Bolivia – specific period not legally mandated

Bosnia and Herzegovina – 14 days after taking possession of the goods

Brazil – 7 days after delivery or contract date, whichever is later

Bulgaria – 14 days after taking possession of goods

Chile – 10 days after receipt of goods

China – NA (direct sales not allowed)

Colombia – 5 business days from delivery or contract date, whichever is later

Croatia – 14 days after taking possession of goods

Cyprus (Northern and Southern) – 14 days after taking possession of goods

Czechia – 14 days after taking possession of goods

Denmark – 14 days after taking possession of goods

Ecuador – 5 business days from delivery or contract date, whichever is later

Egypt – specific period not legally mandated

England – 14 days after goods delivered

Estonia – 14 days after taking possession of goods

Finland – 14 days after taking possession of goods

France – 14 days after taking possession of goods

French Guiana – 14 days after taking possession of the goods

Georgia – 14 days after taking possession of goods

Germany – 14 days after taking possession of goods

Greece – 14 days after taking possession of goods

Guyana – 7 days

Hungary – 14 days after taking possession of goods

Iceland – 14 days after taking possession of goods

India – specific period not legally mandated

Indonesia – specific period not legally mandated

Ireland – 30 days after taking possession of goods

Israel – 14 days after taking possession of goods; however, customers who are 65+ have 4 months

Italy – 14 days after taking possession of goods

Japan – 8 days from receipt of product

Jordan – specific period not legally mandated

Libya – specific period not legally mandated

Kazakhstan – 14 days after taking possession of goods

Kosovo – 14 days after taking possession of goods

Kuwait – 14 days after taking possession of goods

Kyrgyzstan – 14 days after taking possession of goods

Latvia – 14 days after taking possession of goods

Lithuania – 14 days after taking possession of goods

Luxembourg – 14 days after taking possession of goods

Macedonia – 14 days after taking possession of goods

Malaysia – 14 days after taking possession of goods

Malta – 14 days after taking possession of goods

Mauritius – specific period not legally mandated

Moldova – 14 days after taking possession of goods

Mongolia – 14 days after taking possession of goods

Montenegro – 14 days after taking possession of goods

Mozambique – specific period not legally mandated

Netherlands – 14 days after taking possession of goods (but if not written on contract, 12 months)

New Zealand – 5 business days after receiving copy of contract

Nigeria – specific period not legally mandated

Northern Ireland – 14 days after goods delivered

Norway – 14 days after taking possession of goods

Oman – specific period not legally mandated

Panama – specific period not legally mandated

Paraguay – 7 days from delivery or contract date, whichever is later

Peru – 7 business days after delivery or contract date, whichever is later

Philippines – specific period not legally mandated

Poland – 14 days after taking possession of goods

Portugal – 14 days after taking possession of goods

Qatar – specific period not legally mandated

Romania – 14 days after taking possession of goods

Russia and Belarus[1] – 14 days after taking possession of goods

Saudi Arabia – specific period not legally mandated

Scotland – 14 days after goods delivered

Serbia – 14 days after taking possession of goods

Seychelles – specific period not legally mandated

Singapore – 5 business days after entering into contract

Slovakia – 14 days after taking possession of goods

Slovenia – 14 days after taking possession of goods

South Africa – 5 business days after delivery or contract date, whichever is later

South Korea – 14 days after receipt of product

Spain – 14 days after taking possession of goods

Suriname – 14 days after receipt of product

Sweden – 14 days after taking possession of goods

Switzerland – 14 days after taking possession of goods

Taiwan – 7 days after taking possession of goods

Tajikistan – 14 days after taking possession of goods

Tenerife (the Island of) – 14 days after receipt of product

Turkey – 14 days after taking possession of goods (looks like new legislation is proposing 30 days)

Turkmenistan – 10 days after taking possession of goods

Ukraine – 14 days after taking possession of goods

United Arab Emirates – specific period not legally mandated

Uruguay – 5 days after purchase date

Uzbekistan – 5 days after taking possession of goods

Vietnam – specific period not legally mandated

Wales – 14 days after goods delivered